Privacy Policy

I GIVE CONSENT TO RECEIVE RECURRING AUTOMATED MARKETING VIA SMS THROUGH AN AUTOMATIC TELEPHONE DIALING SYSTEM, CONSENT IS NOT A CONDITION FOR A PURCHASE, STOP WHEN YOU WANT TO UNSUBSCRIBE, HELP FOR ASSISTANCE, MESSAGE AND DATA RATES MAY APPLY. VIEW THE PRIVACY POLICY & TOS.

This Privacy Policy describes how Puppiko.com (the "Site" or "we") collects, uses, and discloses your Personal Data when you visit the Site or make a purchase through the Site.

 

COLLECTION OF PERSONAL INFORMATION

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that uniquely identifies an individual (including the information below) as "Personal Information." See the list below for more information on what Personal Information we collect and why.

Device Information

Examples of personal information collected:

  • Web browser version, IP address, time zone, cookie information, which sites or products you view, search terms, and how you interact with the Site.

Purpose of collection:

  • To load the Site accurately for you and to analyze Site usage to optimize our Site.

Source of collection:

  • Automatically collected when you visit our Site using cookies, log files, web beacons, tags, or pixels.

Disclosure for a business purpose:

  • Shared with our processor Shopify.

Order Information

Examples of personal information collected:

  • Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Purpose of collection:

  • To deliver products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and send you invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in accordance with your preferences, send you information or advertising related to our products or services.

Source of collection:

  • Collected from you.

Disclosure for a business purpose:

  • Shared with our processor Shopify.

Customer Support Information

Examples of personal information collected:

  • Name, email address, shipping address.

Purpose of collection:

  • Customer support.

Source of collection:

  • Collected from you.

Disclosure for a business purpose:

  • Shared with our processor Shopify.

 

TEXT MARKETING TERMS

We use an SMS platform, subject to the following terms. By signing up for our SMS marketing and notifications, you agree to these terms.

By entering your phone number at checkout and initiating a purchase, by signing up via our signup form or via a keyword, you agree that we may send you SMS messages (regarding your order, including cart abandonment reminders) and SMS marketing offers. You acknowledge that consent is not a condition for a purchase.

Your phone number, name, and purchase information will be shared with our SMS platform "SMSBump Inc," a company based in the European Union with an office in Sofia, Bulgaria, EU. This data will be used to send you targeted marketing messages and notifications. When sending SMS messages, your phone number will be transmitted to an SMS carrier for delivery.

If you wish to unsubscribe from receiving SMS marketing messages and notifications, reply STOP to any mobile message you receive from us or use the unsubscribe link provided in one of our messages. You understand and agree that alternative methods to unsubscribe, such as using alternative words or requests, will not be considered a reasonable way to unsubscribe. Message and data rates may apply.

 

MINORS

The Site is not intended for persons under the age of 18. We do not knowingly collect Personal Data from children. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us at the address below to request its removal.

SHARING PERSONAL INFORMATION

We share your Personal Data with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We use Shopify to power our online store. You can read more about how Shopify uses your Personal Data here: Shopify Privacy Policy.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

 

BEHAVIORAL ADVERTISING

As described above, we use your Personal Data to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: Google Privacy Policy. You can also opt-out of Google Analytics here: Google Analytics Opt-out.

We share information about your use of the Site, your purchases, and your interactions with our advertisements on other websites with our advertising partners. We collect and share some of this data directly with our advertising partners, and in some cases, through the use of cookies or similar technologies (for which you may be asked for consent depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative's educational page at: NAI.

You can opt-out of targeted advertising at:

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: DAA Opt-out.

 

USE OF PERSONAL INFORMATION

We use your Personal Information to provide our services to you, including: selling products, processing payments, shipping and fulfilling your order, and keeping you informed about new products, services, and offers.

 

LEGAL BASIS

Under the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your Personal Data based on the following legitimate grounds:

  • Your consent;
  • The performance of a contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

 

DATA RETENTION

When you place an order through the Site, we will retain your Personal Data for our records unless and until you ask us to delete this information. For more information on your right to deletion, please see the "Your Rights" section below.

 

AUTOMATED DECISION-MAKING

If you are a resident of the EEA, you have the right to object to processing that is based solely on automated decision-making (including profiling) when that decision-making has legal effects or otherwise significantly affects you.
We do NOT engage in fully automated decision-making that has legal or otherwise significant effects using customer data.
Our processor Shopify engages in limited automated decision-making to prevent fraud, which does not have legal or otherwise significant effects on you.
Services that contain elements of automated decision-making include:

  • Temporary blocklist of IP addresses associated with repeated failed transactions. This blocklist lasts for a small number of hours.
  • Temporary blocklist of credit cards linked to denied IP addresses. This blocklist lasts for a small number of days.

SALE OF PERSONAL INFORMATION

Our Site sells Personal Information as defined by the California Consumer Privacy Act of 2018 ("CCPA").

 

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to transfer it to a new service, and to request that your Personal Information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the contact details below.
Your Personal Data will initially be processed in Ireland and then transferred to countries outside of Europe, including Canada and the United States, for storage and further processing. For more information on how data transfers comply with GDPR, you can view Shopify's GDPR Whitepaper: Shopify GDPR Whitepaper.

 

CCPA

If you are a California resident, you have the right to access the Personal Information we hold about you (also known as the 'Right to Know'), to transfer it to a new service, and to request that your Personal Information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the contact details below.
If you wish to designate an authorized agent to submit these requests on your behalf, we ask that you contact us using the details below.

 

COOKIES

A cookie is a small amount of information downloaded to your computer or device when you visit our Site. We use several different cookies, including functional, performance, advertising, and social media or content cookies. Cookies enhance your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information every time you return to the site or when you browse from one page to another. Cookies also provide information about how people use the website, such as whether it is their first time visiting the website or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.

This policy outlines how we handle your information and your rights regarding it. If you have any questions or concerns, please contact us using the details provided on our Site.

 

 

Cookies that are necessary for the functionality of the shop.

Name

Function

_ab

Used in connection with access to admin.

_secure_session_id

Used in connection with navigation through a storefront

cart

Used in connection with the shopping cart.

cart_sig

Used in connection with checkout.

cart_ts

Used in connection with checkout.

checkout_token

Used in connection with checkout.

secret

Used in connection with checkout.

secure_customer_sig

Used in connection with customer login.

storefront_digest

Used in connection with customer login.

_shopify_u

Used to facilitate the updating of customer information.

 

RAPPORTAGE EN ANALYSE

Name

Function

_tracking_permission

Track preferences.

_landing_page

Track landing pages.

_orig_referrer

Track landing pages.

_s

Shopify analytics.

_shopify_fs

Shopify analytics.

_shopify_s

Shopify analytics.

_shopify_sa_p

Shopify analytics related to marketing & referrals.

_shopify_sa_t

Shopify analytics related to marketing & referrals.

_shopify_y

Shopify analytics.

_y

Shopify analytics.

 

How long a cookie stays on your computer or mobile device depends on whether it is a "permanent" or "session" cookie. Session cookies exist until you stop browsing, while permanent cookies remain until they expire or are deleted. Most of the cookies we use are permanent and expire between thirty minutes and two years after they are downloaded to your device.

You can control and manage cookies in various ways. Please note that deleting or blocking cookies may negatively affect your user experience and that parts of our website may no longer be fully accessible. Most browsers automatically accept cookies. However, you can choose whether or not to accept cookies through your browser settings, often found in the "Extras" or "Preferences" menu of your browser. More information on changing your browser settings or blocking, managing, or filtering cookies can be found in your browser's help file or on sites like www.allaboutcookies.org.

Additionally, please note that blocking cookies does not fully prevent us from sharing information with third parties, such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.

 

DO NOT TRACK
Because there is no consensus in the industry on how to respond to "Do Not Track" signals, we do not change our data collection and usage practices when we detect such a signal from your browser.

 

CHANGES
We may update this Privacy Policy from time to time, for example, to reflect changes in our practices or for other operational, legal, or regulatory reasons.

 

CONTACT
For more information about our privacy practices, if you have questions, or if you wish to file a complaint, you can contact us via email at support@puppiko.com or by mail at the details provided below:

Last updated on: 12/11/24

If you are not satisfied with our response to your complaint, you have the right to submit your complaint to the relevant data protection authority. You can contact your local data protection authority or our supervisory authority here.

Website name: Puppiko
Company name: Blue Advertising Limited
Address: 50 Stanley Street Central 999077 Hong Kong
E-Mail: support@puppiko.com
Phone: +971 585259869
Company number: 3343725
Customer service: Monday to Friday between 9:00 am to 5:00 pm.

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